Delivery & Returns

Delivery 

All orders are dispatched via DPD, our preferred delivery partner.  

Once your order has been processed and dispatched, tracking details will be provided by email where  available, allowing you to track your delivery directly with DPD. You will get updated from DPD once  your order is processed for delivery.  

Delivery times may vary depending on product availability, personalisation requirements and order  volumes. If there is any delay with your order, our team will be happy to assist.  

Returns 

If you need to return an item, please contact us in advance where possible so that we can assist with  the returns process.  

All return postage costs are the responsibility of the customer, unless the item received is faulty,  damaged or incorrect due to an error on our part.  

Customers may return items using the delivery service or courier of their choice. All returns must be  securely packaged and sent to :  

Bwear Limited, Unit E5 Centrepoint Business Park, Oak Road, Dublin 12, D12DC94.  Ireland, All returns must have copy of delivery docket or invoice for processing. 

Please ensure that you retain proof of postage until your return has been received and processed.  

Personalised, embroidered or printed items may not be eligible for return unless they are faulty or have  been supplied incorrectly. Please contact us before returning any personalised items if you are unsure.  

Once a return has been received, we will inspect the item and process the appropriate replacement or refund in accordance with our returns policy.