Privacy Policy
Bwear respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, place an order with us, contact us, or otherwise deal with Bwear.
Bwear is a family-run Irish business supplying uniforms, workwear, PPE, medical clothing and other garments to businesses and organisations.
1. Who we are Bwear
Is the data controller responsible for your personal information. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the contact details provided on our website.
2. Information
We may collect Depending on how you interact with Bwear, we may collect some or all of the following information:
– Your name
– Company or organisation name
– Business address
– Delivery address
– Billing address
– Telephone number
– Email address
– Job title or role where relevant
– Order details and information about garments purchased
– Garment sizes and other information necessary to fulfil uniform orders
– Company logo or branding supplied to us for embroidery or printing
– Correspondence and communications with us – Payment and invoicing information – Information relating to credit accounts and payment history
– Website usage information, such as information collected through cookies or similar technologies We do **not** store customers’ full payment card details.
3. How we collect your information
We may collect personal information when you:
– Create an account or place an order
– Contact us by telephone, email or through our website
– Request a quotation
– Apply for a credit account
– Purchase products from us
– Provide information for embroidery, printing or personalisation
– Communicate with us about an existing order
– Visit or use our website
– Otherwise provide information to us in the course of doing business with Bwear
4. How we use your information
We use personal information where necessary to operate our business and provide our services. This may include:
– Processing and fulfilling orders – Producing and personalising garments
– Arranging deliveries – Providing quotations
– Managing customer accounts
– Issuing invoices and processing payments
– Managing credit accounts and payment terms
– Communicating with customers about orders or enquiries
– Dealing with returns, faulty goods or delivery issues
– Maintaining business records
– Responding to customer queries
– Improving our website and services
– Meeting our legal, accounting and regulatory obligations
– Protecting our business against fraud, misuse or unpaid accounts
Where appropriate, we may also use contact information to send business-related communications or information about our products and services. You can contact us if you do not wish to receive marketing communications.
5. Legal basis for processing
Under the General Data Protection Regulation (GDPR), we process personal data where we have a lawful basis to do so. Depending on the circumstances, this may include:
Contract:
Where processing is necessary to fulfil an order, provide goods or services, manage an account or otherwise perform our contractual obligations.
Legal obligation:
Where we are required to process or retain information to comply with legal, tax, accounting or other regulatory requirements.
Legitimate interests:
Where processing is necessary for the legitimate operation and management of our business, provided that these interests do not override your rights.
Consent:
Where we have specifically asked for and received your consent, such as for certain marketing activities or optional cookies.
6. Sharing your information
We do not sell or rent your personal information to third parties. We may share information with trusted third parties where necessary to operate our business and provide our services. These may include:
– Delivery and courier companies
– Embroidery or printing service providers where applicable
– IT and website service providers
– Accounting, bookkeeping or professional advisers
– Payment service providers
– Credit reference or debt recovery services where appropriate
– Government, regulatory or law-enforcement authorities where we are legally required to do so
We only provide third parties with information that is reasonably necessary for them to provide their service or for us to meet our legal obligations.
7. Payment information
Payments made to Bwear may be processed through appropriate payment facilities or providers. We do not retain customers’ full card numbers or security codes. Where card payments are taken by telephone or through an online payment facility, the payment is processed through the relevant payment provider’s secure systems.
8. Cookies and website information
Our website may use cookies and similar technologies to ensure that the website operates correctly and, where applicable, to understand how visitors use the website. Cookies may collect information such as:
– Browser type
– Device information
– Pages visited
– Approximate location
– Website usage information
Where required by law, we will ask for your consent before using non-essential cookies. You can also control or disable cookies through your browser settings. Disabling certain cookies may affect how our website functions.
9. How long we keep your information
We only retain personal information for as long as reasonably necessary for the purposes for which it was collected, or for as long as we are required to retain it by law. Certain business, accounting and tax records may need to be retained for a number of years to meet our legal and accounting obligations. Customer account and transaction information may therefore remain on our systems for the appropriate statutory retention period. When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.
10. Security of your information
Bwear takes reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
11. Your data protection rights
Under GDPR, you may have the following rights, subject to certain legal exceptions:
– Right of access: You can request a copy of the personal information we hold about you.
– Right to rectification: You can ask us to correct inaccurate or incomplete information.
– Right to erasure: You can ask us to delete your personal information where there is no lawful reason for us to continue processing it.
– Right to restrict processing: You may ask us to restrict how we use your information in certain circumstances.
– Right to object: You may object to certain types of processing, including processing based on legitimate interests or direct marketing.
– Right to data portability: In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.
– Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time. Some of these rights are subject to legal limitations. For example, we may be required to retain certain information to comply with tax, accounting or other legal requirements.
12. Direct marketing
Where permitted by law, we may contact business customers about our products, services or offers that may be relevant to their business. You can ask us to stop sending marketing communications at any time.
13. Third-party websites
Our website may contain links to websites operated by third parties. Bwear is not responsible for the privacy practices, security or content of third-party websites. We recommend that you review the privacy policy of any third-party website you visit.
14. Children’s information
Our website and services are intended primarily for businesses and adults. We do not knowingly collect personal information from children for the purpose of providing our services.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the way we process personal information. The latest version will always be made available on our website, together with the date it was last updated.
16. Contacting us
If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact Bwear using the contact details provided on our website. You also have the right to make a complaint to the
Data Protection Commission (DPC) if you believe that your personal data has not been handled in accordance with data protection law.
Data Protection Commission 21 Fitzwilliam Square South Dublin 2 D02 RD28 Ireland Website: https://www.dataprotection.ie/
BWear Family-run Irish uniform and workwear supplier In business since 1997